Mission & Policies
Service Is Our Specialty; Protecting You Is Our Mission®
At JGS we focus our energies on these two simple ideas; Service and Protection. By providing our customers with our Service Timelines we set expectations of both the client and the Agency of the services to be provided in a mutually agreed timeframe. By including our Stewardship Reports at the end of the service period we provide a detailed report to the insured that shows the tasks to be completed, the expected completion date, and the actual completion date of each item. This provides an accurate measure of our service to the client.
At Jacobson, Goldfarb & Scott, Inc., we are committed to protecting your privacy as a visitor to this Web site and as our customer. To our visitors and to our customers, we offer this pledge:
We will ask you to provide your personal information to us when you enroll for coverage and when you purchase an insurance policy from us. We will also ask you to provide your personal information to us when you send e-mail to us from this Web site. When you enroll for an insurance policy at Jacobson, Goldfarb & Scott, Inc., we will ask you to provide your name, home address, mailing address, telephone number and e-mail address. This information will be provided to the insurance company when you purchase an insurance policy so they can establish you as a policyholder. We will maintain a record of your information at the offices of Jacobson, Goldfarb & Scott, Inc. so we can provide you with policyholder service. The employees of Jacobson, Goldfarb & Scott, Inc. are each required to sign and acknowledge a Confidentiality And Nondisclosure Agreement. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer's personal information.
When you purchase an insurance policy from Jacobson, Goldfarb & Scott, Inc., you will pay the premiums with your credit card or personal check. If you use your credit card to pay the premium, your credit card information is deleted from our records after your purchase has been authorized. A transaction number will be provided to you on your Binder Of Insurance. You may use this transaction number as a reference to the credit card purchase. We do not keep a record of your credit card information. If you pay the premium using your personal check, we will keep a copy of your check in your file. When you send us e-mail from this Web site, you will provide us with certain personally identifiable information including your e-mail address.
A cookie is a piece of data that is stored on a visitor's hard drive while they are visiting this Web site. We may sometimes utilize a short-lived form of cookie when you visit this site. At Jacobson, Goldfarb & Scott, Inc., a cookie is only used to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server. We may use cookie technology during a session as a tool to carry forward your input information during the enrollment process. This enables the visitor to input their information once and have the information appear later during the enrollment process. No personally identifiable information is stored on the cookie. The cookie expires and is deleted from the visitor's computer as soon as they close their browser or if they are not actively browsing our Web site for more than 20 minutes. Should a previous visitor to our Web site return for a new session, they will be issued a new cookie and in no way will they be recognized as a visitor from a previous visit or session.
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